Troubleshooting

Windows says it protected your PC

Windows can show this for new apps. If you got the file from My Plasmatic, choose More info, then Run anyway.

It asks for a .NET runtime

Accept the offer to install it, or follow What to install first.

The window doesn’t open

Check that WebView2 is installed, then open the app again.

Signing in doesn’t finish

Finish in the browser tab that opened, then return to the app. If nothing happens, choose Cancel and try again.

Still stuck?

Ask us on Discord.